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Inquiries about orders, pricing and possible collaborations by email: [email protected] or contact through Instagramissa.

The pieces are designed by Kalle Hakola. All the brands jewelry are made in Finland. Pieces are made in my workshop, using the help of subcontractors when necessary.

Most of the pieces are made of sterling silver or gold. Other materials might be used as well. The materials used are listed in the product description.

If you'd like your jewelry with other materials or want to add gemstones, please contact us.

The core idea in our jewelry is meaningfulness, which can be achieved by customizing. Please contact us and let us know about your wishes regarding a piece of jewelry, so we'll make it even more about you. Please note, that customized products are uniquely made for you, and are not viable for returns.

The tarnishing of silver is a normal reaction, which might be affected by the local climate, acidicity of the skin, cosmetics and other factors. Tarnished silver can be polished using appropriate cleaning detergents available in most jewelry stores. Grime and dirt accumulated in the piece can be washed off with soapy water and a soft toothbrush, excluding some jewelry with delicate gemstones.

You can get your finger measured at most jewelry stores or by visiting our studio. Neck- and wristchains can be measured with a measuring tape. Please contact us and we'll gladly help you.

We deliver mainly to countried inside the European Union. Residents outside of the EU should contact us before placing an order to confrim that delivery is possible.

We want you to be happy with your order. If for some reason you wish to return your order, we offer a 14 day return period starting from the day of delivery.

The prerequisite for returns is that the product is in original and good condition, and in it's original packaging. Contact us to start the return, and we'll guide you through the return and refund/exchange process.

Please note that the customer is responsible for returning fees, unless the product is faulty or a mistake by us. Refunds will be handled within 7 days of receiving the returned product.

Unique pieces or personally customized products are not returnable, unless they are faulty or a mistake by us.

If you have questions regarding our return policy, please don't hesitate to contact us.

Orders for products in stock are handled and shipped within a few working days. Customized pieces and pieces out of stock may take 2-4 weeks.

Please contact us if you want to cancel or change your order.

You can contact us by email [email protected]. We can also be contacted through our social media accounts.